Retail chains are not just a global business, but also individual outlets. Dynamically changing macro- and micro-economic conditions, as well as pandemic-related constraints, have left the retail market industry subject to economic risk. The current situation, which requires compliance with a number of security measures, determines the creation of new solutions, the implementation of technological changes such as the use of IRMATIC devices, which allow for further business development, despite the changing social conditions. In addition, the IRMATIC solutions fit perfectly into the strategy of optimizing sales and logistics processes. The unique features of IRMATIC products – a significant number of lockers, fully automated dispensing and return processes, modular and flexible configuration solutions, IRS for integration into customers’ systems, real-time status viewing on the machine – guarantee business continuity for traders.